THE FINAL WORD

What will be the biggest trend impacting your industry in 2021?

WHAT WILL BE THE BIGGEST TREND IMPACTING YOUR INDUSTRY IN 2021?

Joe Deck

CEO, Fuel Chief Tanks “The world is changing faster than ever and in order to succeed, we must change with it. Someone once said the definition of insanity is doing the same things and expecting a different result.

“Disaster management, resilience, thinking outside the box, being quick to pivot and change implementation are going to be key in a post COVID world. There is a better way of doing things, and Fuel Chief is on a path to implement it.”

Goh Chye Huat

CEO, Howden Asia “Change is constant, but we’ve never known a time quite like this. What is clear is that there is no going ‘back to normal’ after COVID-19. We must all maintain the momentum of accelerated digitisation and smarter working as it both benefits our clients and helps to elevate insurance as an environment that the brightest talent from within and outside the industry is excited to be part of.”

Paul O’Neill

CEO, Howden Specialty APAC “Technology, climate change and trade relations were already changing the risk landscape dramatically. Throw a global pandemic into the mix and, in a lot of ways, it really is back to the drawing board.

“Our job as specialist insurance brokers is to pre-empt changes in the risk landscape and help our clients to get ahead of them. Right now, this really does mean questioning everything and having the willingness and agility to pivot. It’s no good just selling clients insurance products that are available today – those were designed to respond to yesterday’s risks.

“2020 has been a year like no other and, in a lot of ways, has shaken up the insurance industry for good. 2021 really marks the start of a completely new chapter.”

Dylan Webb

CEO, Datamine “In 2021 there will be accelerated adoption of digital technology and remote work practices.

“The digital mine will be built with a series of connected solutions, not a single platform. With an open stance to interoperability and a wide range of mining technology, Datamine is well placed to support the digitalisation of the global mining industry.”

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