Ashbourne News Telegraph

Hope for bereaved families as virus lockdown eases

- By Gareth Butterfiel­d gareth.butterfiel­d@ashbournen­ewstelegra­ph.co.uk

THE head of a funeral firm which has a branch in Ashbourne says she has seen glimmers of hope for the future of holding services in the lockdown.

Helen Wathall, who runs Wathall’s in Union Street, has thanked bereaved families for their understand­ing and cooperatio­n during the pandemic restrictio­ns and says new easings of restrictio­ns at funerals and cremations is welcomed.

Miss Wathall, the fifth generation of her family to run the company, which also has branches in Derby city centre, Alvaston, Borrowash and Burton-on-trent, has regularly updated ministers on the changing situation and has advised families of changing circumstan­ces during lockdown.

Recent updates have focused on the easing restrictio­ns at local crematoria. At Markeaton Crematoriu­m maximum attendance for services is now ten in the Round Chapel and 30 in the Main Chapel if households can sit together, or 20 if full distancing is required.

Miss Wathall said: “Although slightly more mourners are now allowed to attend crematoria services, there are still widespread restrictio­ns in place.

“Although this will, quite rightly, be a gradual process this latest news is a glimmer of hope that sensible easing of lockdown around funerals may now be on the horizon.

“The situation has constantly evolved since the lockdown was imposed and is still regularly changing so our aim has been to keep everyone informed and particular­ly to ease the burden of our local crematoria who are obviously stretched to capacity.

“We are therefore asking families and everyone involved in arranging a funeral to keep in touch with us directly rather than overloadin­g the already stretched crematoria with requests for informatio­n.

“This has been incredibly difficult for bereaved families and our own staff alike.

“However, I am thankful that the measures we have taken have ensured that none of our staff have so far contracted the virus which has enabled us to support families in the best way we can at a stressful and sad time in their lives.

“The vast majority of bereaved families have been incredibly stoic and understand that the restrictio­ns in place are vital for their own protection and to safeguard the health and well-being of our staff and everyone involved in arranging funerals.

“Many have embraced the opportunit­y to use our website www.wathalls.co.uk to post tributes and photograph­s of their loved ones and have enabled us to collect charity donations online in lieu of flowers which I know has been welcomed by the wider families and friends who are unable to attend burials or cremations.

“We also continue to maintain contact with families so that we can help them arrange memorials and services of thanksgivi­ng in the future and offer whatever help we can through our free Dandelions Bereavemen­t Support service.”

 ??  ?? Helen Wathall
Helen Wathall

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