BINS: FAILED BID TO BRING IN MILITARY
■ Derbyshire Dales Council has unsuccessfully called on the military and fire service to help it collect bins, with private firm Serco missing thousands of pick-ups amid an acute driver shortage. Meanwhile, the private firm is asking the council to cough up thousands more to prop up the service.
DERBYSHIRE Dales Council has unsuccessfully called on the military and fire service to help it collect bins, with private firm Serco missing thousands of pick-ups.
Meanwhile, the private firm is asking the council to cough up thousands to help prop up the floundering service.
Driver vacancies, selfisolation, Brexit, lockdown blocking driver training and the cost of salaries have all been used to explain the faltering bin collections in the Dales.
This has left many households with piled-up recycling and overflowing bins due to missed collections, for which they contribute a substantial portion of their council tax.
The Dales District Council has dubbed the situation an “emergency” which is “deteriorating daily” and has been in talks with Serco over its handling of the contract, including its legal duties.
Serco, which expects its annual profits to soar to £120 million due to Covid contracts – six times the entire annual spending budget of Derbyshire Dales District Council – has asked the authority to cough up the price of a pay rise for bin collection staff, to help bring in new recruits. This would see the private firm, which has already been propped up by council taxpayers by more than £350,000 in the past year, passing on a potential burden of between £7,214 a month to £37,712 a month – depending on employee pay bands – to the council. A rate of £12 an hour for each employee would trigger the lowest sum, increasing by £1 an hour for subsequent bandings up to £17 an hour leading to the largest monthly sum.
Council officers say the authority should not be responsible for 100 per cent of the fees and have suggested paying half instead, which would leave the potential extra required from the council at between £3,607 and £18,856 extra a month.
These increased fees, they suggest, would remain in place up to the end of next March, with the hope that the driver “shortage” will stabilise and that “some form of Government intervention is made to improve the situation”. The cost to the council, at 50%, to hike pay for the next eight months, would cost between £28,856 and £150,848.
Serco says it has a requirement for 30 bin collection staff to maintain the service and allow for holiday and sick cover. However, it has just 17 staff to carry out its duties, as of July 19, the council says.
The council says it could enforce the legal obligations of the contract and employ an alternative contractor to cover services which have not been delivered – and recharge that back to Serco.
However, council officers say this “could take some time and may not be successful on all counts”, due to the pandemic and the driver “shortage”.
They also say serving this form of notice would be “very confrontational”, with disruption to bin collections continuing until an agreement was met.
The council says it has asked for help from other Derbyshire councils but this has been unsuccessful, because they, too, face difficult situations with either in-house or privately-run bin services.
Officers also write: “The council have also recently requested support from Derbyshire Fire & Rescue Service and even the military, who so far have been unable to provide the required support.
Council officers say suspending garden waste collections for a month, for which residents have to opt in to at a cost of £50 a year, would free five drivers. This would allow crews to get through the backlog in collections across the district but would mean the council misses out on £55,000 in “recycling credits”.
Officers say suspending the service for a month carries a risk of “reputational damage”, with this being the first year in which the garden waste scheme, at £50 a household, was introduced.
This had been part of an inflated new contract with Serco which started last August, costing taxpayers £1 million a year - a total of £3.1 million annually. Officers say that if councillors chose to suspend garden waste collections they should offer residents subscribing next year a reduced price of £35 for the service “by way of an apology and recompense for the disruption”. Serco has also asked for an additional vehicle to help with garden waste collections, and has asked that the council pay the full fee of leasing this from the private firm itself.
The cost of leasing the extra vehicle for eight months – until the end of March 2022, has not yet been disclosed but is likely to be thousands.
Officers also say, in response to residents requesting letters updating them on the situation regarding bins, that this would cost around £5,000 per batch, and says it will continue to send out a newsletter, emails, updates on social media, noticeboards, press releases and work with town and parish councils to get the messages out instead.
The private firm is asking the council to cough up thousands to help prop up the floundering service.