Receptionists play an important role in firm

Receptionists can earn between £ 11,500 and £ 19,000 a year.

You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.

Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work in this chosen field as they are key skills to being a successful candidate for the role of receptionist.

If you plan to work in an organisation that deals with overseas visitors and clients, some ability in foreign languages may prove useful.

Temporary work ( temping) can be a good way of getting experience and can often lead to a permanent job.

You could prepare for reception work by taking a full- time or part- time college course, which would give you some of the skills and knowledge employers look for.