PostOfficeconcerns
Further to Post letters page 2/3/2022 on the subject of complaining (carping), by A Oattes.
I would ask: does he think people have the right to (carp) when they raise an issue with their elected representatives and the response is underwhelming if you get one at all?
A case in point is last year. I raised an issue about a Post Office in August, contacted my councillors before it closed to see what they could do to stop it closing.
Of my four councillors, three replied,one to say he had not been in contact with the owners of the local SPAR ,CJ Lang, and that was his sum contribution to the issue.
Another replied saying he would contact the company CJ Lang to hold a meeting on the issue followed by an update to say there was no progress, and there his contact with me ended.
One councillor never even acknowledged my letter.
All four councillors did give a public quote to say they would be disappointed if the Whitletts Post Office at the SPAR closed.
And the final councillor started off so well but it has been months since I have had an update from him.
In the meantime, the post office have been in discussions with a new retailer to have the post office in their shop but the last time I enquired the staff could only tell me the application process was still ongoing ,so you call not getting a good standard of service from councillors, then I am guilty. What is their excuse?
Meanwhile, it may be of interest to your weekly readers according to Turn2us, a poverty charity, it estimates that 2.7 million households in the UK failing to claim £2.6 billion pounds in council tax discounts, that according to the charity equates to £900 per household . So if your readers want to check their council tax to see what they can or may be able to claim ,Citizen Advice Scotland has an online Council Tax Reduction online tool they can use,it will take a few minutes but it could be time well spent.
Now recently OFCOM reported that of the 4.2 million households on Universal Credit, only 55,000 used broadband providers social tarriffs to stay connected, like BT Home essentials who offer two types of packages which could, depending on what they use broadband for, save them a fair bit as well.
You may have to do a bit of research with this however.