Pizza delivery man’s ‘retards’ rant in call
A WOMAN who rang for a pizza was shocked when she received a phone call from the delivery man in which he branded people on Anglesey “retards”.
The foul-mouthed tirade was recorded by the customer after the Domino’s driver rang her back in what is believed to have been an accidental pocket dial.
The pizza had been delivered to the address in Menai Bridge by a driver who the woman said was in an “agitated state”.
Minutes later, her phone rang with a call from the same number the delivery driver had called on to find her address.
The woman, who asked not to be named, said she heard the driver moan about addresses being too close together, and firing a volley of abuse at the island.
She said the incident has been reported to the company’s head office, and a message from the branch in Bangor said the recording had been listened to and would be forwarded to the HR team.
The woman said the delivery was booked for 10pm but arrived shortly after 10.15pm.
She added: “We had no issues with his lateness. It was the driver who was frustrated and cross with himself for being late and just took it out on the first person he saw – my son.
“Then he continued his rant in his vehicle when he left but unfortunately pocket called me.
“I made a complaint via email to Domino’s UK and texts to Bangor at 11.30pm on Saturday. I’ve had an acknowledgement of the complaint but nothing more.”
Despite the call, she said she had sympathy for the driver, who she said was “frustrated” with the demands of his job.
She added she had passed on her concerns to Domino’s.
Sister paper The Daily Post contacted the delivery driver whose phone had made the call, but he declined to comment.
Domino’s spokeswoman Louise Butler said: “We have apologised to the lady for the inadvertent call she overheard. Whilst clearly an accident, the colleague’s language was unacceptable.
“We have offered her a complimentary pizza and very much welcome her back to our store again soon.”