‘I was given brush and dustpan and asked to sweep up my baby’s mess’
AMUM out for lunch with her baby daughter was shocked to be handed a dust pan and brush by staff and asked to clean up after the tot while they were still eating their meal.
Alex Parry and her daughter Olivia were out with her friend Danielle Feather and her son Oscar, at the Antelope pub when the embarrassing incident happened.
The 22-year-old, who said she regularly visits the pub with her daughter, said it was the first time she’d ordered a meal for the child, who had only just started eating solids.
After apologising to one of the waitresses for the mess Olivia had caused, Ms Parry said she was told it wasn’t a problem and not to worry.
But she claims that moments later the manager came over with a dustpan and brush while she was still mid-meal, and asked her to clean up after her daughter.
Mitchell & Butler, which runs the pub by the Menai Bridge, said no offence was meant and that the group had offered to clean up the mess.
Ms Parry denied the claim she had offered to clean up, but said she would have done anyway at the end of the meal.
Miss Parry said she had been made to feel uncomfortable by the approach, before the meal was even finished.
She said: “Olivia had spilt a little bit on the floor – as babies do, so when the waitress came over, I apologised for the mess and she said it was fine and there was no need to worry about it.
“But when the manager came over to serve food to another table, I could see him looking at the floor by our table and said he would get a dustpan and brush for me to clean it up.
“At first, I thought he was joking but he came over while I was still eating and put it on the table next to us, which I thought was really unhygienic and unnecessary.
“Of course I would have cleaned it up myself, but after we had finished eating, not mid way through our meal.
“It wasn’t even that bad. It made me feel extremely uncomfortable, and it was as if they didn’t want us there.
“It didn’t feel very child friendly at all.”
Mitchell & Butler said the firm appreciated children can make a mess and didn’t mean to cause any offence. A spokesman added: “During a recent visit the group offered to clear up the mess and therefore were provided with a dustpan and brush, placed behind where they were dining, to help with this.
“We appreciate children do make mess when eating and at no point did we intend to cause any offence to the group.
“We take pride in our business and obviously have to consider the needs of all our guests.
“We had feedback at the time and afterwards on social media from other guests dining about the volume of mess on the floor.”
Alex Parry was handed a dustpan and brush by the manager of the Antelope pub in Bangor to clean up the food her baby had dropped on the floor