Southgate’s new slow shopping help scheme

An initiative aimed at helping shoppers with additional support needs is available on Wednesday mornings at Southgate.

Slow Shopping will help those who need extra support when in the shops catering for those who struggle with communication or literacy, the elderly, those with dementia and all those who suffer from visible, invisible or intellectual disabilities.

Slow Shopping is an inclusive project which is open to anyone.

A wide range of stores will offer additional care between 10am and midday on Wednesdays. The types of support provided can include staff who have received extra training, help points and chairs in stores to give shoppers the opportunity to rest while browsing.

Nicole Jemson, customer engagement manager, Southgate Bath, said: “This has been a fabulous project to be a part of and we are delighted with how engaged the retailers are, they really understand that providing this valuable service encourages an environment where everyone feels comfortable to shop.”

Slow Shopping was founded by Katherine Vero, following her experiences of shopping with her mother as she developed dementia. Katherine has worked to rollout Slow Shopping across the country. This partnership with Southgate Bath will provide help to potentially thousands of shoppers.