The out­look is brighter

Elec­tric Ire­land, which re­cently ap­pointed cl a rem call is te rt oat op role, is the main spon­sor of this year’s Belfast Tele­graph Prop­erty Awards. Here, she talks about driv­ing the busi­ness for­ward

Belfast Telegraph - Business Telegraph - - Front Page -

C la remc al lis­ter of Elec­tric ire­land on her­plansto­drive busi­ness­for­ward

Elec­tric Ire­land, part­ner of this year’s Belfast Tele­graph Prop­erty Awards, has an un­ri­valled 90 years of ex­pe­ri­ence in the en­ergy mar­ket as part of the ESB group, sup­ply­ing 40% of SMES and large busi­nesses on the Is­land of Ire­land.

In North­ern Ire­land, the com­pany has been a main­stay for 20 years in the busi­ness mar­ket sup­ply­ing the en­ergy needs for many of North­ern Ire­land’s Top 100 com­pa­nies in­clud­ing Moy Park, BT, Huh­ta­maki and All­state. The com­pany’s in­vest­ment in the res­i­den­tial mar­ket since first en­ter­ing in 2015 has com­ple­mented this no­table growth in its busi­ness sup­ply.

As res­i­den­tial man­ager, Clare Mcal­lis­ter leads the Elec­tric Ire­land North­ern Ire­land team which has made sig­nif­i­cant im­pact in the res­i­den­tial en­ergy mar­ket: climb­ing from less than 700 cus­tomers to more than 82,000 in a three-year pe­riod.

With a brand aware­ness of 65% as well as a knowl­edge­able and pas­sion­ate team, the en­ergy com­pany is con­fi­dent it will con­tinue to grow its cus­tomer base in the com­ing years.

Since hav­ing joined Elec­tric Ire­land as a cus­tomer re­la­tion­ship man­ager back in 2004, Clare has played an in­te­gral role in the com­pany’s suc­cess. Her pre­vi­ous ex­pe­ri­ence in the elec­tronic man­u­fac­tur­ing sec­tor as an en­gi­neer cou­pled with her back­ground in cus­tomer re­la­tions has pro­vided Clare with a broad un­der­stand­ing of and in­tel­li­gent in­sights into the in­dus­try and has helped shape her cus­tomer-cen­tred ap­proach to client man­age­ment.

Clare’s po­si­tion as chair of the en­ergy in­sti­tute of North­ern Ire­land, as well as her be­ing a mem­ber of the In­sti­tute of Di­rec­tors and di­rec­tor of ESB En­ergy Ltd, ex­em­pli­fies her ex­per­tise of not only the en­ergy sec­tor but of the wider eco­nomic en­vi­ron­ment.

Clare’s in­valu­able ex­pe­ri­ence and strong po­si­tion­ing has en­abled Elec­tric Ire­land to dis­rupt and chal­lenge the tra­di­tional providers in North­ern Ire­land and has seen the com­pany achieve sig­nif­i­cant cus­tomer growth in re­cent years.

Look­ing to­wards the com­pany’s plans for the fu­ture, Clare says: “There are both op­por­tu­ni­ties and chal­lenges ahead for the North­ern Ire­land mar­ket­place and we are com­mit­ted to sup­port­ing our cus­tomers in an ever-chang­ing en­vi­ron­ment.

“As a busi­ness we con­tinue to in­vest, in­no­vate and work with our cus­tomers to pro­vide real, valu­able sup­port and it is that ap­proach cou­pled with an out­stand­ing team that will be the be­drock of our busi­ness in the years ahead.”

Com­ment­ing fur­ther on the Elec­tric Ire­land North­ern Ire­land team, Clare says: “With our in­no­va­tion, ex­pert mar­ket in­tel­li­gence and the in­sights from our team we are com­mit­ted to pro­vid­ing real valu­able sup­port to our cus­tomers and it is that ap­proach that is in­te­gral to grow­ing our cus­tomer base across North­ern Ire­land.

“Our ex­per­tise in the en­ergy mar­ket en­sures that we are strongly po­si­tioned to sup­port our res­i­den­tial and busi­ness cus­tomers pro­vid­ing them with the most rel­e­vant, af­ford­able and tai­lor-made en­ergy so­lu­tions and our part­ner­ship with the Belfast Tele­graph Prop­erty Awards 2018 aims to con­tinue this sup­port in the wider busi­ness com­mu­nity.”

This real valu­able sup­port not only ben­e­fits Elec­tric Ire­land’s cus­tomers but lo­cal com­mu­ni­ties too through the com­pany’s var­i­ous part­ner­ships. Speak­ing about this sup­port, Clare says: “Our spon­sor­ship of Women’s Foot­ball in North­ern Ire­land, the GAA Mi­nor Cham­pi­onships and Dark­ness Into Light high­lights our com­mit­ment to lo­cal com­mu­ni­ties.

“We are de­ter­mined to help peo­ple achieve their am­bi­tions and we’re de­lighted to be sup­port­ing and em­pow­er­ing game-chang­ers across the re­gion.

“With plans for fur­ther ex­pan­sion to our of­fices here in Belfast and with an in­dus­try-lead­ing team we look for­ward to con­tin­u­ing this sup­port to both our cus­tomers and com­mu­ni­ties in North­ern Ire­land.”

We con­tinue to in­vest, in­no­vate and work with our cus­tomers to pro­vide real, valu­able sup­port

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