First Trust is now a JAM Card-friendly bank
FIRST Trust Bank has become a JAM Card-friendly organisation after staff completed training to support customers with learning difficulties and communication barriers.
The Just A Minute (JAM) Card provides users with a non-verbal, discreet way of asking for a minute of patience when they need it.
JAM Card holders can show their card or app in any First Trust Bank branch if they need any additional help.
The card was established by the NOW Group, an organisation that supports people with learning difficulties and autism into employment.
There are more than 12,000 JAM Cards users in Northern Ireland. First Trust is understood to be the first bank to be recognised as Jam-friendly.