TSB’S new boss to ‘put things right’ af­ter IT cri­sis

Belfast Telegraph - Business Telegraph - - News - BY RAVENDER SEMBHY

DEB­BIE Cros­bie has been ap­pointed chief ex­ec­u­tive of the TSB as the cri­sis-hit bank looks to move on from an IT melt­down which caused chaos for thou­sands of cus­tomers.

Her ap­point­ment fol­lows the de­par­ture in Septem­ber of Paul Pester, who left TSB in the wake of the IT fail­ure.

Gerry Mal­lon, a Belfast man and for­mer Danske Bank chief who is now lead­ing Tesco Bank, had also been linked to the role.

Ms Cros­bie joins from CYBG, where she spent 20 years, most re­cently as chief op­er­at­ing of­fi­cer, and will be­gin her new role in 2019.

Chair­man Richard Med­dings said that, un­der her lead­er­ship, the bank will fo­cus on “putting things right for cus­tomers”.

He added: “In an im­pres­sive field of can­di­dates, Deb­bie stood out. With over two decades of ex­pe­ri­ence, su­perb re­tail and SME bank­ing ex­per­tise, and a genuinely open and en­gag­ing style of lead­er­ship, we have found an out­stand­ing new CEO.”

Ms Cros­bie will be­come one of the few women to lead a British bank. TSB did not dis­close her salary but said she will be paid more than Mr Pester.

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