Customers very rarely understand when a job takes a little longer than expected or when an extra part is charged to the job. Thankfully, the owner of this 2012 Fiat Fiorino didn’t cause a fuss when an extra £10 was needed to cover a track rod end.
The van was in for a noisy wheel bearing and the job should have been quite straightforward, but things didn’t go to plan. The hub needed to be removed to remove the old bearing and press in a new one. The lower swivel disconnected fine, as did the two bolts securing the flange carrier to the strut, and even the ABS sensor slid out of place easily. But while the securing nut on the track rod end started to undo OK, it then became progressively tighter.
Re-tightening and loosening the nut did not ease things and, once the nut was finally removed, half the thread came with it. This meant it could not be safely refitted and a new track rod end was needed. For this Fiorino, that was only a tenner, but it does show there are often unexpected and unavoidable extras that can be encountered on a job.
The thread had been damaged and the track rod end needed to be replaced.