Q I have to replace the heater control panel on my Ford Puma – it’s the one with the aircon and cigar lighter on it. I have undone all the plugs, but I can’t figure out how to get the cable off the dial that changes where you want the air to go – it has two cogs on the back and the cable seems to go up inside the cogs. I can disconnect it from the other end, but I still need to get it off to put on the replacement panel. Steve Cloke Q The air distribution shaft should unclip from the unit in the area marked with a red circle. If you are just removing the heater/air-conditioning module and the fan operating switch, this can be changed by undoing the three screws marked with the blue arrows.
As you have already replaced the heater control tap, the problem is most likely connected to the module.