Your questions answered

Q

How can I find out more about the ways fraudsters are targeting people?

L Wright, Salford

A

It’s vital to stay one step ahead of fraudsters, so check out NatWest’s online Fraud Guides. They contain useful info, such as how to spot telephone fraud – also known as ‘vishing’.

This is when fraudsters call and encourage you to give out your personal details such as card PINs, mobile banking app activation codes or card reader codes. The guide gives details on the tactics fraudsters use, such as trying to create a false sense of urgency.

For more on this and other types of fraud, find the guides at natwest.com.