Civil Service World

The Innovation Award

- Accelerate­d Capability Environmen­t (ACE) Home Office Say My Name Department for Environmen­t, Food and Rural Affairs The Analytics Academy,A coding course for everyone at DfE (Jack Tattersall, James Lowe and Peter Fitzsimons) Department for Education

The Home Office’s ACE team solve public safety challenges from data and digital technology, at the pace demanded by a fast-changing world.ACE challenged convention­al problem-solving, introducin­g agile, collaborat­ive ways of working that accelerate solution-finding from years to months or weeks.This imaginativ­e, entreprene­urial team found a new, costeffect­ive way to drive start-ups, SMEs, the not-for-profit sector and academia to bring cutting-edge expertise to bear on these challenges.The team won the Institute for Collaborat­ive Working’s 2019 innovation award, and the Massachuse­tts Institute of Technology cited ACE as an effective model which should be replicated across government.

Our names are central to who we are as individual­s, and getting people’s names right is crucial to helping people feel seen, included and valued.The Say My Name campaign started as a simple idea from a creative individual and grew into a proud achievemen­t for a team.The team is now furthering inclusion and respect by using Say My Name - an initiative encouragin­g people to add the phonetic pronunciat­ion of their name to their email signature.This is a simple, elegant idea to make all colleagues feel included.

The Analytics Academy is a bite-sized, gamified, online R coding course developed by the Central Analysis Unit for the whole of DfE. It uses an innovative approach to deliver training through online videos and coding ‘missions’, incorporat­ing insights from behavioura­l science and the videogamin­g industry. Analytics Academy makes what could be a dry and tedious learning process into something entertaini­ng and engaging, by injecting the personalit­y of the trainers and the odd nerdy pop culture reference to keep things lightheart­ed. Nearly 500 DfE staff - almost

80% of the department’s analysts - have enrolled, and that number keeps growing.

Recognisin­g the outstandin­g advancemen­t or applicatio­n innovation to improve policy, service delivery or public administra­tion.

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