How did my PC send emails when it was switched off?

QMy email account has sent emails to lots of people in my address book, apparently at 9:36pm, but the computer was switched off at that time. My Norton Internet Security software is up to date. I change the password regularly and it contains a mix of numbers, characters and upper-/ lower-case letters. How can emails be sent from my PC when it’s switched off? What do I need to do to stop it?

We don’t think this has anything to do with your AV software. Instead, we think you’ve bookmarked a particular sub-page of the Litscape.com website. For whatever reason, that page has been made directly inaccessible by Listscape.com’s developer.

While this is sometimes because the website publisher wants to force visitors to dig down to particular web pages using

Aonly clickable links (perhaps to increase exposure to adverts), having looked at Litscape.com in this case we think it’s much more likely that your bookmark has simply become outdated. This means Litscape.com has probably changed its website structure so that category addresses are no longer directly accessible.

For example, starting at Litscape.com you can manually go to any category by clicking. Equally, you can directly access (by typing or using a bookmark) the Word Tools category at www.litscape. com/word_tools. But if you try to directly access the Mammoth Word List page by typing (or going via a bookmark to) www.litscape.com/word_tools_ mammoth_censored, you’ll see the ‘403 Forbidden’ error.

We reckon this is nothing more than untidy programming on Litscape.com’s part, but the bottom line is your existing bookmark has been rendered unusable. The solution is to either start at the top (by visiting www.litscape.com) and find the tool that you want, or remake the bookmark to the updated page.

We’re sure you’ll want to do the latter, so first remove your existing bookmark. In Chrome, press Control(ctrl)+shift+o to open the Bookmarks Manager, then click to highlight the outdated bookmark and press Delete (Del) to remove it. To add the new bookmark, drill down manually through Litscape.com’s menu as explained then press Ctrl+d, type a name and select a folder from the dropdown menu, then click Finished.

You have one problem that masks another. From your screenshot we know that you read the summary of a support article published in 2013, which explained that a change made by Youtube had hobbled a particular feature of Freemake.

The article goes on to explain that an update had announced the hiccup had been fixed in the latest version of Freemake. So, with our usual caveats about Freemake’s PUP, the solution to your second problem – the inability to download 4K videos from Youtube – is to update your version of the program.

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