Why is my display dark at the top and bottom?

QI have an Iiyama Prolitete E2483HS monitor that I’m generally happy with, except for one problem: the brightness changes depending on my viewing height. For my work, I regularlyly require photos printed by professional firms, and some prints come back incorrect because my monitor is giving me a false sense of brightness.

The top of my screen is at eyeye level but when I lower my viewing height, the brightness alters – not massively, but sufficiently to mean my image ‘exposure’ is wrong so my processed prints come back too dark! I’ve adjusted many images in order to get a correct print result, but this isn’t ideal.

I’m sure I’m not imagining this as I’ve used three different print companies, and I’ve experimented with loads of different settings. Why does this happen? Are there options I can change? Should I buy a new monitor with consistent output?

Silverlight is Microsoft’s equivalent of Adobe Flash, meaning it’s a tool that makes it easier to create fancy content for web pages. It’s legitimate but, like Flash, has suffered numerous security flaws over the years. For this reason it’s rapidly falling out of favour, with Google saying it will eventually drop support for it from Chrome.

We mention Chrome because the

Amessage you’re receiving tells us you’re using Google’s browser. You can still make Silverlight content play in Chrome and yes, content on Microsoft’s pages should be quite safe. So, visit the relevant website then look in Chrome’s address bar for a little puzzle-piece icon with a red cross (see screenshot). Click this, select the ‘Always allow plug-ins…’ button then click Finish. Refresh the page to view the Silverlight content.