Why has my ipad stopped getting AOL emails?
QA few months ago, my ipad stopped receiving emails from my AOL email account, with an error message warning me that my credentials were outdated. I can still log into my AOL account using a web browser, and I discovered that I could do the same using Safari on my ipad, so I’ve continued to access it that way. I assumed that perhaps my ipad is simply out of date (it’s an ipad Mini 4), until I found out that a friend of mine still receives AOL emails on his ipad Mini 4, so I’m wondering what’s wrong with mine. Any ideas? Alice Frost
AYes, this is due to a security change AOL made at the end of last year. The company really wants subscribers to use its own app, which is a free download from www.snipca.com/39354. However, if you’d rather stick with Apple Mail, the solution is to delete your ipad’s existing AOL account profile, then set it up again so it uses the latest security method.
To do this, launch the Settings app on your ipad, then tap Mail followed by Accounts. Next, tap your AOL account followed by Delete Account, then Delete Account again to confirm. Now tap Add Account, then ‘Aol.’. Type in your AOL email address and tap Next (see screenshot 1 ).
AOL will send a verification code to your email address, so use a web browser to log into your account and retrieve the code. Return to your ipad’s Settings page and type in the verification code you just received, then click Verify (see screenshot 2 ). Finally, follow the prompts to complete the setup, and your email account will be back in business.