What is this start-up error message from Canon?
QWhenever Windows boots I receive an error message that I believe is associated with Canon, relating to a missing DLL file. It does not, as far as I can tell, cause a problem other than the nuisance of having to click it away each time I open Windows. My problem is how to get rid of it. I can’t find any information about the causes in the Start menu or anywhere else. I’ve had a Canon TS8150 printer connected for about three years without any problems, until now.
AYou sent us a screenshot of the error and, yes, it does seem to relate to Canon. Specifically, it appears to be a recurrent problem with the drivers for certain Canon printers – of which yours is one.
We’re afraid we don’t have any magic bullet for this, but one solution that has worked for others is to first uninstall the existing driver, then download the latest ones before installing them afresh. We can understand that you might be reticent to do that given the printer and everything else works but there are no secret tricks to fix this otherwise.
So, if you want to try this, the first thing to do is uninstall the current driver. Click the Start button followed by the Settings cog, then Apps followed by ‘Apps & features’. Next, scroll through the list to find the entry for the current driver installation, then click it. Next, click Uninstall (see screenshot) then confirm this by clicking Uninstall again, and restarting your PC.
Now you’ll need to get hold of the latest version of the driver for your Canon TS8150 (from www.snipca. com/40034). Finally, double-click the downloaded file, following the prompts to reinstall the drivers.