Am­bu­lance on 999 call ‘gets stuck be­hind bol­lards’

Coventry Telegraph - - News - By FIONNULA HAINEY News Re­porter [email protected]­

AN am­bu­lance re­spond­ing to a 999 call got stuck be­hind the Broadgate bol­lards, a passerby claimed.

Mark Hef­fer­nan said he spot­ted the am­bu­lance, which had its sirens on, on Christ­mas Eve morn­ing parked be­hind the bol­lards on Trin­ity Street as a para­medic at­tempted to get them low­ered - but there was no re­sponse to the in­ter­com.

He told the Tele­graph he watched as the para­medic driver waited “a few min­utes” for a re­sponse be­fore they “gave up” and drove off.

Mark said: “The am­bu­lance had to re­verse back and fol­low the route around the one way sys­tem.

“I’m not sure if it was a ma­jor in­ci­dent but it’s shock­ing to see an am­bu­lance not able to en­ter Broadgate.”

West Mid­lands Am­bu­lance Ser­vice con­firmed they were called to a med­i­cal case out­side Pri­mark shortly be­fore 11am on De­cem­ber 24.

A spokesper­son for West Mid­lands Am­bu­lance Ser­vice said: “We were called to a med­i­cal case out­side Pri­mark on Broadgate at 10.46am on De­cem­ber 24.

“We sent one am­bu­lance. A man was treated by paramedics and con­veyed to hos­pi­tal.”

The bol­lards were in­stalled as a tem­po­rary mea­sure in Novem­ber last year after a num­ber of coun­cil ve­hi­cles were spot­ted be­ing used as a bar­rier.

There are plans to in­stall new rise and fall bol­lards, which will al­low con­trolled ve­hi­cle ac­cess in and out of Broadgate from both Trin­ity Street and High Street, later this year.

Mark added: “If there is no one on duty mon­i­tor­ing the bar­rier then emer­gency ser­vices should have a key­pad ac­cess. Oth­er­wise en­ter­ing Broadgate for a ma­jor in­ci­dent might be a prob­lem.”

A spokesper­son for Coven­try City Coun­cil said: “”When the tem­po­rary bol­lards were in­stalled at the Trin­ity Street en­trance, emer­gency ser­vices were made aware that ac­cess for them would be via High Street.

“We’ve spo­ken to the West Mid­lands Am­bu­lance Ser­vice who do not have a record of any de­lay in treat­ing a pa­tient on Christ­mas Eve.”

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