Ambulance on 999 call ‘gets stuck behind bollards’
AN ambulance responding to a 999 call got stuck behind the Broadgate bollards, a passerby claimed.
Mark Heffernan said he spotted the ambulance, which had its sirens on, on Christmas Eve morning parked behind the bollards on Trinity Street as a paramedic attempted to get them lowered - but there was no response to the intercom.
He told the Telegraph he watched as the paramedic driver waited “a few minutes” for a response before they “gave up” and drove off.
Mark said: “The ambulance had to reverse back and follow the route around the one way system.
“I’m not sure if it was a major incident but it’s shocking to see an ambulance not able to enter Broadgate.”
West Midlands Ambulance Service confirmed they were called to a medical case outside Primark shortly before 11am on December 24.
A spokesperson for West Midlands Ambulance Service said: “We were called to a medical case outside Primark on Broadgate at 10.46am on December 24.
“We sent one ambulance. A man was treated by paramedics and conveyed to hospital.”
The bollards were installed as a temporary measure in November last year after a number of council vehicles were spotted being used as a barrier.
There are plans to install new rise and fall bollards, which will allow controlled vehicle access in and out of Broadgate from both Trinity Street and High Street, later this year.
Mark added: “If there is no one on duty monitoring the barrier then emergency services should have a keypad access. Otherwise entering Broadgate for a major incident might be a problem.”
A spokesperson for Coventry City Council said: “”When the temporary bollards were installed at the Trinity Street entrance, emergency services were made aware that access for them would be via High Street.
“We’ve spoken to the West Midlands Ambulance Service who do not have a record of any delay in treating a patient on Christmas Eve.”