KEEP TABS ON PACKAGES

WHEN you order an item, check the delivery details so you are primed if it is delayed or goes astray. Consider a click-and-collect service such as Royal Mail’s Local Collect.

Special Delivery Guaranteed provides online tracking and signature on delivery as well as free SMS/email notifications. Royal Mail now provides online shoppers with email/SMS notifications about their items if they are not at home when the item is delivered.

More than 1,100 enquiry offices will be open on December 23 and all will be open on Christmas Eve. For packaging advice visit personal.help.royalmail.com. For delivery issues contact 03457 740 740.