On­line shops click with sil­ver surfers

Daily Express - - NEWS - By Sarah O’Grady So­cial Af­fairs Cor­re­spon­dent

A MA­JOR­ITY of “sil­ver surfers” now shop on­line, of­fi­cial fig­ures re­vealed yes­ter­day.

For the first time, more than half of Bri­tish adults aged 65 and over (54 per cent) or­dered gro­cery and clothes from stores on the in­ter­net this year.

In an­other blow to the high street, 82 per cent of all con­sumers bought goods or ser­vices on­line this year, an in­crease of five per cent on 2018.

The report, com­piled by the Of­fice for Na­tional Statis­tics, co­in­cided with new fig­ures from the Bri­tish Re­tail Con­sor­tium, which show the num­ber of empty shops in town cen­tres has reached its high­est level since 2015.

The ONS data de­tailed house­hold and in­di­vid­ual in­ter­net use in Bri­tain.

It found about 87 per cent of all adults now use the in­ter­net daily or most days.

In 2011, just 20 per cent of those aged 75-plus were in­ter­net users but it is now 47 per cent.

The 65 to 74 age group also in­creased from 52 per cent in 2011 to 83 per cent now. The per­cent­age of older peo­ple who have never used the in­ter­net has dropped to 29 per cent.

How­ever, the data also showed that of the four mil­lion adults who had not used the in­ter­net this year, more than half – 2.5 mil­lion – were aged 75 and older.

Send­ing and re­ceiv­ing emails re­mained the most com­mon on­line ac­tiv­ity among all adults – 86 per cent.

Mak­ing video or voice calls over the in­ter­net, through ser­vices such as Skype or Ap­ple’s FaceTime, has tre­bled in the past decade, the data showed.

It also re­vealed 93 per cent of house­holds now have ac­cess to the in­ter­net – up three per cent on last year and a rise of 23 per cent in the past decade.

Of the seven per cent of homes with­out in­ter­net ac­cess, nearly twothirds said they felt they did not need it, and a third cited pri­vacy and se­cu­rity con­cerns as one of the rea­sons they did not need ac­cess.

In re­cent years, high-pro­file data breaches have hit com­pa­nies, which in­clude Face­book, while in­ter­net and so­cial me­dia plat­forms have come un­der in­creased scru­tiny over their data-gath­er­ing prac­tices and how they pro­tect their users.

The most com­monly cited se­cu­rity is­sue were fraud­u­lent emails and mes­sages (37 per cent) and be­ing redi­rected to fake web­sites ask­ing for per­sonal in­for­ma­tion (24 per cent).

The ONS fig­ures, also found seven per cent of adults had ex­pe­ri­enced fraud­u­lent credit or debit card use in the past year linked to the in­ter­net.

More older peo­ple are shop­ping on­line

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