Daily Express

Hotel visit will be so different in future

- By Steph Spyro

AFTER all we’ve been through over the last few months, I think we deserve a holiday.

So I checked into the Novotel at London Bridge yesterday, looking forward to room service and a break from my own four walls.

The hotel rolled out the welcome mat for me as their first guest in more than three months.

I followed a one-way system of floor stickers to reception, and was offered a mask, gloves and hand sanitiser.

Isabel, wearing her own mask and gloves, greeted me warmly from behind a tall perspex screen. I had already checked in online to minimise contact, so our interactio­n was short but sweet.

Before handing over the room card, she pointed me in the direction of their new selection of continenta­l breakfast treats. Grabbing a chocolate chip cookie and orange juice, I made my way towards the lift.

Views

Only one guest or household is allowed inside at a time to maintain social distancing.

Stickers on the corridor floor urge guests to keep to the right so that others could pass and maintain a two-metre gap.

A simple tap with a key card opened the door to my sixth-floor Superior Suite, with views of the sky-scraping Shard.

Lounging around in a robe while eating dinner is now out of the question as fluffy gowns have been removed from rooms.

A morning workout is also off the cards as the hotel’s gym remains shut.

The manager assured me all surfaces and bed sheets had been cleaned with ant-viral chemicals at 140F (60C).

When my stay had come to an end, I dropped my key card into a box and heading out the revolving door.

A lot has changed inside hotels but the five star service remains the same.

Newspapers in English

Newspapers from United Kingdom