HOW COMPANIES ARE TACKLING THE CHAOS

EASYJET “The vast majority of our customers continue to fly as planned, as we operate up to 1,700 flights with up to 250,000 customers each day.

“We have taken pre-emptive action, including some advance cancellations, with most customers rebooked on alternative flights, as well as extending our customer service hours and adding more people to our customer service team than ever before.”

TUI “We continue to work closely with the Government, our suppliers and our airport partners to address the issues that caused the disruption.

“We’re confident we’ve got the staff we need to get customers away on holiday and in the rare event that they face disruption, we will give them as much notice and support as possible.”

BA “It’s been a challenging period for the entire industry.

“We’ve been taking action to reduce our schedule to help provide certainty for our customers and we’re in contact with those impacted – offering them maximum flexibility to either rebook or receive a full refund.”

HEATHROW “Passenger numbers are higher than at any time since the start of the pandemic – and growing. We have faced 40 years of growth in just four months.

“We’re working hard to ramp up our operations and have reopened Terminal 4, which will be serving more than 30 airlines by mid-July.

“There are still Covid restrictions in place across some of our markets, which means airlines and their staff take longer to process each passenger through check-in.”

GATWICK “We prepared well for the restart of international travel by reopening our South Terminal and we have recruited 400 new colleagues to help us process passengers quickly.

“But it is clear that during the Jubilee week, a number of firms struggled in particular, due to staff shortages.

“Through decisive action, we aim to help our ground handlers and airlines to better match their flying programmes with their available resources.”