Daily Mail

3 MILLION HAVE CARD DEBTS THEY CAN’T REPAY

As City watchdog exposes banks’ greed...

- By James Salmon Business Correspond­ent

BANKS were accused last night of exploiting millions of customers unable to pay off their credit cards.

The City watchdog said lenders had ‘little incentive’ to help customers who fork out £2.50 in interest for every £1 repaid.

In a hard-hitting report, it warned that 3.3million people were trapped by debts they might never be able to clear. Outlining tough measures to tackle the crisis, the Financial Conduct Authority said: Customers who fail to reduce debts could have interest charges reduced, waived or cancelled; Banks should block ‘persistent debtors’ from further spending; The measures would cost banks up to £13billion in lost profits; More than five million cards could take more than a decade to pay off. Andrew Bailey, chief executive of the FCA, said yesterday: ‘ Credit cards can be a very effective product for consumers, but a significan­t minority experience real difficulti­es.

‘We expect our proposals to reduce the number in problem credit card debt, as well as putting customers in greater control of their borrowing.

‘Persistent debt can be very expensive – costing customers on average around £2.50 for every £1 repaid – and can obscure underlying financial problems. Because these customers remain profitable, firms have

few incentives to intervene. We want to change this situation so that firms and customers will deal with outstandin­g debt more quickly, and avoid persistent debt in the first place.’

The watchdog’s dramatic interventi­on came after figures published by the Bank of England last week showed credit card debt rising at the fastest rate for 11 years amid a dangerous borrowing binge.

Shoppers put another £562million on plastic last month, or £20million a day. Families now owe a record £67.3billion on cards – £2,500 a household.

The Bank of England, which has been widely blamed for fuelling the borrowing binge with low interest rates, last week unveiled a major review of lending practices and warned that the scramble to borrow ever greater amounts of money was now a major risk to stability.

At the weekend the Mail also revealed that lenders have dramatical­ly relaxed their lending criteria and are offering credit cards with little or no income.

The FCA’s proposals will now be discussed with banks and consumer groups. The measures are designed to help 3.3million people in persistent debt on their credit card.

Dubbed ‘survival borrowers’, all pay more in interest and charges than they repay in capital over 18 months.

The FCA said it had identified nearly 5.1million credit cards that will take more than ten years to pay off.

Under the plans, banks will have to advise these customers after 18 months that they can reduce the cost of borrowing and time taken to repay if they increase their repayments. Banks will have to make a more drastic interventi­on after 36 months, including card suspension­s and reduced interest charges. The FCA said this would save customers between £3billion and £13billion by 2030.

Wes Streeting, a Labour member of the Commons Treasury committee, said: ‘These measures are a step in the right direction but are too little, too late.

‘We have ended up in a situation where the economy is exposed to significan­t risks as this boom in unstainabl­e household debt has been allowed to continue.’

Richard Koch of the UK Cards Associatio­n, which represents banks, welcomed the FCA proposals. He said the industry was not complacent and would help the minority who did not use credit cards sensibly.

He added: ‘We will look closely at the proposals and engage constructi­vely with the FCA.’

Charlotte nelson, of the Moneyfacts website, said: ‘While the FCA proposals are a great step in the right direction in helping those struggling with debt, unfortunat­ely there is the suggestion it can be up to three years before a borrower heavily in debt will see any real action in sorting out their finances.’

Mike o’Connor, chief executive of the Step-Change Debt Charity, said: ‘ The proposals do not address the fundamenta­l question of how credit cards trap people in persistent debt.

‘ These measures will still potentiall­y leave people paying back substantia­l amounts over extended periods of time.’

MORE signs yesterday that Britain’s economy continues to surge forward, stubbornly defying the Jeremiahs who predicted that a vote for Brexit would push us into instant recession.

First quarter manufactur­ing export figures – helped by the weaker pound – were strong and jobs growth in the sector was at its fastest for 18 months, with both large and small firms hiring more workers.

So with the FTSE 100 share index still hovering close to a record high – a good indicator of investor confidence – and unemployme­nt at an 11-year low, the economic outlook appears remarkably encouragin­g. Of course there will be storms ahead, but it seems we are in a healthy position to weather them.

Yet beneath the surface lurks an increasing­ly worrying threat to our financial stability – the terrifying level of household debt.

Nearly £200billion is now owed on credit cards, loans and overdrafts – an increase of 11 per cent in just a year – and the average family debt stands at several thousand pounds, excluding mortgages.

In a sign that they have learned nothing from the 2008 crash, banks are lending with little or no investigat­ion into borrowers’ ability to repay, with sadly predictabl­e results.

The Financial Conduct Authority said yesterday there are 3.3million people in ‘persistent debt’, defined as those who are constantly paying interest without ever reducing the original sum borrowed.

For the banks, typically charging interest rates of up to 20 per cent, it’s a highly profitable business. For the borrower, it’s a spiral of debt and any rise in interest rates could see countless families tipped into bankruptcy. That really could start a recession.

So the Mail welcomes measures proposed yesterday by the FCA to make banks lend more responsibl­y and draw up faster repayment plans for those already in serious trouble. We only hope it’s not too little, too late.

Reckless lending was at the root of the last financial crisis. It would be a tragedy if history were allowed to repeat itself.

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