Should we pay parking fines without question?

I’VE been in dispute with ParkingEye since September 2016 and advise people to pay them nothing. I have kept every bit of correspondence I’ve had with them. I complained after being fined for overstaying — by eight minutes — the 90 minutes allowed for shopping at Aldi in Preston. I pointed out that the limit wasn’t sufficient, given that I had shopped at two other stores on the site. I sent in my shopping receipt as requested, but ParkingEye claimed never to have received it. When court papers arrived, I sent my receipt by recorded delivery — and was again told they hadn’t received it. I went on the Royal Mail website and found an image of the signature of the person who signed for delivery. Since then I’ve heard nothing from ParkingEye — not even an apology to the condescending letter they sent me explaining why I should pay up. We need to fight firms such as this that use scare tactics and treat law-abiding people like criminals.

CARLA MALOCO, Preston, Lancs. THERE’S no doubt that ParkingEye is an unfeeling organisation, but I’m not sure it did anything wrong in pursuing a man for a fine on a car which he’d sold. It clearly states on a vehicle registration document that when the car is sold, it’s the responsibility of the seller to notify the DVLA of the change of ownership. In the case described, we aren’t told when the car was sold. When the car changed hands, the seller said he told the DVLA, but, with the paperwork going awry, he should have received a reminder to renew the vehicle’s tax. Why didn’t the seller contact the DVLA to query this? Maybe the DVLA didn’t register the change correctly while, at the same time, the man moved home. There are other possibilities in this saga which should be verified before quick judgments are made.

DAVID JACKSON, Bushey, Herts.