PICK OF THE DAY

THET TROUBLE WITH M&S, 9PM, CH5

I IT’S been one of the m most popular names o on the British High Street for more than a century, but is our p passion for fashion at Marks & Spencer waning? Here, Fiona Phillips (pictured with former M&S CEO Stuart Rose) speaks to former staff and customers as she investigates why we seem to have lost our loyalty to one of the world’s most famous retailers, and asks what can be done to revive its flagging fortunes. As with so many ailing brands, the answer is usually to be found in ditching disposable fashion, stripping back the frills and going back to quality basics. Is that really so hard to do?