YOU HAVE YOUR SAY
EVERY week, Money Mail receives hundreds of your letters and emails. Here are some from our article about how customers could save 20 pc on hotel costs by booking direct: I OWN a hotel and have good reviews on these sites. But they arbitrarily delete reviews and allow posts from people who aren’t guests. There is a common scam where people threaten a bad review if you won’t give them discounts.
D. N., Carlisle.
I THINK comparison sites save us a fortune. Why would you haggle with a receptionist when a website will do it for you?
B. T., Cheshire.
WE were offered a special price on a booking site which didn’t exist when we arrived at the hotel in Italy. We complained and never heard back.
L. K., Oxford.
ALL the big chains now offer best price guarantees, which make them cheaper than these third-party sites. Be sure to negotiate a perk with the hotel, such as a free breakfast or room upgrade. You’re saving them a 20 pc commission after all.
T. M., Wellingborough, Northants.
÷ WRITE to Tony Hazell at Ask Tony, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email asktony@dailymail.co.uk — please include your daytime phone number, postal address and a separate note addressed to the offending organisation giving them permission to talk to Tony Hazell. We regret we cannot reply to individual letters. Please do not send original documents as we cannot take responsibility for them. No legal responsibility can be accepted by the Daily Mail for answers given.