SSE fined £700k for fail­ure to fit me­ters

Daily Mail - - City & Finance -

EN­ERGY sup­plier SSE has been fined £700,000 after fail­ing to in­stall enough smart me­ters in cus­tomers’ homes last year, in the lat­est prob­lem to hit the project.

The me­ters pro­vide real-time data on a house­hold’s en­ergy use, while read­ings can be sent au­to­mat­i­cally to their sup­plier. SSE hit its tar­get two months late, says reg­u­la­tor Ofgem.

All en­ergy sup­pli­ers with more than 250,000 cus­tomers must try to in­stall smart me­ters in ev­ery home and busi­ness by the end of next year. The Gov­ern­ment-backed scheme is be­hind sched­ule and is ex­pected to cost £11.5bn, paid for out of cus­tomers’ bills.

It is claimed some cus­tomers have been put un­der heavy pres­sure to ac­cept a me­ter even though they are en­ti­tled to refuse to have the de­vices in­stalled.

SSE will pay £700,000 into Ofgem’s cus­tomer re­dress fund.

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