SSE fined £700k for failure to fit meters
ENERGY supplier SSE has been fined £700,000 after failing to install enough smart meters in customers’ homes last year, in the latest problem to hit the project.
The meters provide real-time data on a household’s energy use, while readings can be sent automatically to their supplier. SSE hit its target two months late, says regulator Ofgem.
All energy suppliers with more than 250,000 customers must try to install smart meters in every home and business by the end of next year. The Government-backed scheme is behind schedule and is expected to cost £11.5bn, paid for out of customers’ bills.
It is claimed some customers have been put under heavy pressure to accept a meter even though they are entitled to refuse to have the devices installed.
SSE will pay £700,000 into Ofgem’s customer redress fund.