Data danger

WE ARE meticulous about our personal data, don’t bank online, never use ATMs or make contactless payments, rarely buy online and all paperwork with personal details is shredded. Yet there’s been an attempt to use our bank card details to open fraudulent accounts.

So cautious are we that when the bank contacted us about suspicious activity on our account, we didn’t believe they were not scammers until we were able to verify it.

Thanks to the bank’s prompt attention, no money was taken and we only had to endure the annoyance of changing our PIN and waiting for a replacement bank card.

How was our data collected and assembled into a personal profile? We suspect it is down to charities using commercial marketing organisations to spread our personal data in the form of unsolicited begging letters, raffle ticket books pre-printed with our address and unwanted address labels.

Government radio and TV adverts urge us all to take care of our personal data, but the production of unwanted material with our personal details is out of our control. Mr & Mrs SAYerS-LeAVY,

Broadstairs, Kent. THE decision by TSB to compensate victims of scammers is far from a victory over bank fraud (Mail).

On the contrary, scammers will be happy that their potential victims feel safe in the knowledge they will get their money back — at the expense of more vigilant people.

We are creating victims who will be compensated not by the banks, but by the rest of us who make sure we are aware of the dangers online. ALAN POWNer, Cardiff.