Don’t buy a home here! Couple’s banner to warn over ‘snags’ on Persimmon house
WHeN Faye douglas and her part-ner Neil bought a brand new house, they expected that it would be their ‘forever home’.
But now they have hung a huge sign outside warning others not to buy a Persimmon home in the same develop-ment – due to a catalogue of problems.
The couple claim their lives have been blighted by 30 faults including poorly plas-tered walls and windows that don’t close.
The 6ft by 2ft banner outside their four-bedroom home in droitwich, Worcester-shire, reads: ‘don’t buy a home here till you’ve spoken to us. Huge snags and appall-ing aftercare.’
Mother-of-two Miss douglas, 40, said the experience had caused ‘sleepless nights, arguments and loads of stress’. She added: ‘it’s just been an absolute nightmare. We’ve been here for nearly a year and they’ve done nothing. The house should never have been signed off in this state. We regret buying it, it’s got so many faults. The house is like Fawlty Towers.’ Miss douglas, a part-time teacher, and plasterer partner Neil Slater-Williams, 38, paid £268,000 for the house and moved into it in June last year with twin sons cilleon and casseon, now two. it is one of 265 three, four and five-bedroom homes built in the spa town by the developer.
Prices start from £245,000. But the pair quickly drew up a list of shoddy workman-ship. Other problems included misaligned or bulging walls, faulty electrical sockets, poorly-installed flooring, a damaged cooker hood and no window keys. Miss douglas said: ‘Some of the brickwork is as straight as a pensioner’s tooth.’
Persimmon has been hit by a string of complaints about shoddy homes after boasting of £1billion profits last year. it released a statement about the latest com-plaint but refused to elaborate, saying: ‘We tried our very best to address the custom-er’s concerns over a number of months.
‘However, Persimmon felt it would be bet-ter for the customer to have an independ-ent NHBc resolution and we are more than happy to comply with their findings.’ New homes come with a warranty under a National House Building council scheme.