Daily Mail

Rain-soaked queue that lays GP crisis bare

- By Eleanor Hayward

SHIVERING in the rain for more than an hour, patients line up in the desperate hope of seeing their doctor.

The scene outside a GP surgery in Northampto­nshire paints a bleak picture of our overstretc­hed health service.

Patients at Queensway Medical Centre, Wellingbor­ough, say they have to start forming a queue for at least an hour before the surgery opens to stand any chance of getting a same-day appointmen­t. Joanne Buckland, 60, who took the photograph last week, said: ‘I live opposite and I see people queuing every day. It’s ridiculous, they expect us to wait outside in all weathers.

‘People start coming around 6.45am and wait till 8.00am to get in, and then wait again before seeing the receptioni­st.’

She said patients have complained they are unable to get through to anyone on

THE QUEUE THAT SHAMES BRITAIN From the Mail, December 23, 2014

reception when phoning up to try and book appointmen­ts.

The surgery, which is open weekdays from 8.30am to 6.30pm, is just one example of the thousands of oversubscr­ibed GP surgeries across the country. Paul Crofts, from the Queensway Medical Centre’s patients group, told the BBC there was ‘no simple quick fix’ to the problem. He said: ‘GPs and nurses are caring people and they don’t want to see people queuing.’

The Daily Mail revealed the scale of the crisis in 2014 when it showed more than 30 patients lining up from 6.30am to see their doctor. Since then, the number of GPs per 100,000 patients has fallen from nearly 65 to 60 last year, according to the Nuffield Trust.

 ??  ?? Bleak: Patients line up for an hour at the surgery in Wellingbor­ough
Bleak: Patients line up for an hour at the surgery in Wellingbor­ough
 ??  ??

Newspapers in English

Newspapers from United Kingdom