YOU HAVE YOUR SAY
EVERY week, Money Mail receives hundreds of your letters and emails about our stories. Here are some on our report about claims firms targeting households ahead of the August 29 deadline for claiming PPI compensation . . .
I WENT through a claims management company for my payment protection insurance (PPI) claim. It took just 12 pc of the payout, and I got back nearly £40,000, so it was worth it. It saved me the hassle of finding the paperwork.
J. M., by email.
SURELY if an organisation has mis-sold you a product, then it should be obliged to contact you. The way in which this scandal has been handled has enabled third parties to charge for the service.
K. T., Droitwich Spa, Worcs.
I GOT back more than £15,000 in PPI compensation from my mortgage provider and bank combined. I also got £1,500 for a mis-sold packaged bank account. I did have to pay fees, but the whole process was quickly handled.
A. T., by email.
AFTER receiving incessant cold calls, I eventually took the plunge with one of the ‘no win, no fee’ claims companies. In the end, I got a cheque for just £7.51. I wouldn’t say it was worth it.
G. M., Newcastle.
I THINK some of the staff who handle PPI claims at one bank are paid bonuses to dismiss as many as possible. I am actually taking the bank in question to the small claims court.
G. D., Cambridgeshire.
I WAS being pursued by a claims company, but decided to approach my bank myself. I didn’t think I would get a penny back, however I have received a letter to confirm that I am owed £2,636.
Z. R., Newcastle.
I DON’T get why people don’t make the claims themselves. It’s not difficult — it just takes half-an-hour of filling in forms. Why would you not want to keep all the cash for yourself?
K. W., Swindon, Wilts. ÷ WRITE to Tony Hazell at Ask Tony, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email asktony@dailymail.co.uk — please include your daytime phone number, postal address and a separate note addressed to the offending organisation giving them permission to talk to Tony Hazell. We regret we cannot reply to individual letters. Please do not send original documents as we cannot take responsibility for them. No legal responsibility can be accepted by the Daily Mail for answers given.