Daily Mail

YOU HAVE YOUR SAY

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EVERY week Money Mail receives hundreds of your letters and emails about our stories. Here are some on letting agents attempting to bypass a ban on rip-off fees:

I won’t LET them get away with it

Money Mail, June 30 MY SON and three other students were charged a cleaning fee of more than £850. The housemates had already paid for a full house clean a few weeks before. We let it go to arbitratio­n and they all got refunds. M. J., London. THE £50 cap for tenancy fees is crazy — especially when you think about how it pays for around three to four hours of the admin needed to vet tenants and check them in and out. I would like to see a solicitor charge £50 for that labour.

G. B., London. I WAS thinking about going to

The Property Ombudsman, but I was told there was a fourmonth wait to be allocated a case worker, so I’d have to wait around seven months to get a decision from the Ombudsman. What is the point?

F. P., Norfolk.

LANDLORDS are often bearing the brunt of these fees, after already being stung by a hike in taxes, so many are selling up.

L. A., London.

IF A tenant ends their contract early, they should be charged fees which will pay for the agent to re-market, conduct viewings and do an inventory. There’s nothing murky about it.

A. M., Cambridge.

WHEN I moved into my flat I was charged £663 in fees, a £800 deposit, and the first month’s rent in advance. I received no paperwork to document my payment.

K. W., by email. THERE will be costs landlords need to recover which will be added to rent, so good tenants are penalised as a result of the actions of bad ones. But how do you expect landlords to pay for £10,000 worth of damage?

K. W., Leeds, Yorks.

■ WE LOVE hearing from our loyal readers, so ask that during this challengin­g time you write to us by email where possible, as we will not pick up letters sent to our postal address as regularly as usual. You can write to: asktony@ dailymail.co.uk or, if you prefer, Ask Tony, Money Mail, Northcliff­e House, 2 Derry Street, London W8 5TT — please include your daytime phone number, postal address and a separate note addressed to the offending organisati­on giving them permission to talk to Tony Hazell. We regret we cannot reply to individual letters. Please do not send original documents as we cannot take responsibi­lity for them. No legal responsibi­lity can be accepted by the Daily Mail for answers given.

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