‘Left to fend for ourselves ... with £1,000 bill to get home’
JENNY O’Hara and her partner should have been back at work yesterday and their three sons at primary school.
Instead, they faced being stuck in the Canary Islands for another week after easyJet suddenly cancelled their return flight and left them struggling to find somewhere to stay on the busy resort.
Miss O’Hara, a project manager from Crowborough, East Sussex, flew to Fuerteventura last Monday for a five-day TUI holiday along with sons Elyott, 11, and Rupert, eight, plus partner Tom Nowell, 37, a marketing manager, and his son Harrison, nine.
But when they arrived at the airport on Saturday for their flight home, they were shocked to see it displayed as cancelled.
Airline staff arranged for one night’s accommodation and told them the next available tickets would be on Friday – meaning they would miss a whole week of work and school. She said: ‘It’s been a nightmare end to the holiday. We feel like easyJet have abandoned us. I can’t believe how we’ve been left to fend for ourselves like this.’
Determined to get home sooner, they booked a new flight from Lanzarote scheduled for tomorrow – leaving them out of pocket by more than £1,000 as they also had to pay for another three nights’ accommodation plus the ferry transfer.
TUI said it had not been made aware of the cancellation by easyJet and the airline apologised for the incident.