Flight axed... in a 4am text
HOURS before they were due to fly home from a week in Corfu, Jo Rowles and her family were awoken by a 4am text from easyJet telling them their flight was cancelled.
Along with husband Joe and children Ella, seven, and Jack, four, they went to the airport anyway – and were met by scenes of ‘carnage’.
They spent eight ‘horrendous’ hours on Sunday on the floor of the departure lounge. ‘We tried calling the easyJet helpline 40 times, but got cut off,’ said bank worker Mrs Rowles, 41, of Leafield, Oxfordshire.
‘We feel really let down. We’ll never fly with easyJet again.’
They were allocated a flight leaving at 1am yesterday – Jack’s fifth birthday – and told to find a hotel for the night. It finally took off for Gatwick, not Bristol where they’d left their car. EasyJet has said it is ‘very sorry’ about the cancellations.