Dummy & dumber Ho­tel’s bizarre wel­come for griev­ing UK fam­ily

Daily Mirror (Northern Ireland) - - NEWS - BY NADEEM BADSHAH

A TOURIST was hor­ri­fied af­ter ho­tel staff made an ef­figy of her friend’s dead son with a birth­day cake on it.

Karen Baker asked for bal­loons and a cake for pals Faye and An­drew Stephens, whose son Alex died in 2014, aged 22.

In­stead, staff at the Roy­al­ton re­sort in Ja­maica cre­ated a dummy out of clothes and tow­els and laid it on the ho­tel bed.

It had tears on its face and was hold­ing a can of lager. A cake on its lap bore the mes­sage: “Happy birth­day Alexan­der.”

Karen, from Herts – Alex’s god­mother – said: “I was hor­ri­fied. I was sweat­ing and shak­ing.” She then re­moved the dummy be­fore his par­ents saw it.

TUI apol­o­gised and re­funded the fam­ily £1,300 per per­son, the full cost of the five-star hol­i­day.

The travel firm said: “We be­lieve it was a misun­der­stand­ing with no in­ten­tion to cause upset.”

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