Bank hol wages held up as computer glitch hits 275,000 HSBC customers
TENS of thousands of people were unable to access their wages on pay day yesterday following a computer meltdown at banking giant HSBC.
The glitch on the last Friday iday of the month affected 275,000 000 transactions worth hundreds ds of millions of pounds.
Fed- up customers said they were left with no cash for rent and food. Others hadd to cancel plans to go away for r the holiday weekend.
Darren Maratty, managingging director of Interlink Scaffolding, b basedd in Birtley, Tyne & Wear, said : “It’s been terrible. Some employees were so angry they walked out and went home because they thought it was out fault.”
Businesswoman Lynsey Clarke, of Derby tweeted: “#HSBC #businessbanking utter cock up! No access to funds.”
Scarlet Bradley of Manchester added : “What’s going on @HSBC? I have bills to pay, child to feed and uniform to buy.” And Arron Bennett commented: “HolidaysHolidays Stopped Because of Cash (Wha (What HSBC stands for now).” T The fault affected payments su such as invoices and salaries w which should have gone out a automatically overnight.
Last night HSBC apologised g for the problems and sa said that all payments would be m made by this morning AsA spokesman added: “We are committed to ensuring no one loses out due to today’s unacceptable problems.
“We will work with our customers and the other banks including providing compensation where it is appropriate.”