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with all your consumer queries

MY neighbour is getting a two-storey extension built,but I don’t think the work should be allowed to go ahead. The new look of the building won’t fit in with the other houses on the street and it will block out the light. What can I do?

ANYONE having work carried out on a property that is altering the height or structure of a building will usually be required to apply for planning permission before any work commences.

You can check the planning register on your council website to see if your neighbour has applied for planning permission.

You can find contact informatio­n for your local council by visiting www.gov. uk/find-local-council.

By contacting the planning department, or visiting their website, you may be able to get access to the plans.

This will give you an understand­ing of the work being carried out by the owner of the property.

Usually, you will be able to comment on these plans and raise any issues that you are concerned about.

You do not need to live next door to the property to make a comment and this can be made by sending a planning objection letter.

You can only make comments about material considerat­ions including loss of light or privacy; noise, disturbanc­e and smell; potential problems with parking, traffic or road safety; the environmen­tal impact; the needs of the local area; or what the developmen­t will look like.

You have 21 days from the date that the planning applicatio­n was registered to make a comment.

A committee meeting will be held to discuss the matter and you can ask the council if you can attend.

At this meeting, the council will consider the applicatio­n and may allow mediation to occur between you and the neighbour to find a solution.

If your comment or objection is unsuccessf­ul, you can contact an elected representa­tive, such as your local MP, MSP, or councillor for assistance.

You also have the option of starting a petition or encouragin­g members of any tenant or resident associatio­ns to lobby elected officials and submit their own comments.

If your neighbour has not submitted the appropriat­e planning permission for the extension, you should contact your local authority and explain that this is happening so that they can take enforcemen­t action.

The local authority will investigat­e the situation, issuing an enforcemen­t notice if your neighbour is using land for a purpose that is not authorised, or having building work carried out without the relevant permission­s.

This will explain that planning regulation­s have been broken and the potential ways of resolving the problem.

This may include them requesting that the neighbour cease any work, or even take down work that has already been completed.

Before formally commenting or objecting to an applicatio­n for planning permission, it is always worthwhile discussing the situation with your neighbour informally if it is safe to do so.

By doing this, you may be able to come to an agreement about changes that could be made to the plans, or gain further understand­ing of the work being carried out.

This may also help to ensure that your ongoing relationsh­ip with your neighbour is as amicable as possible. advice.scot provides free, practical, and impartial advice and informatio­n on a range of topics, including neighbourh­ood issues like this.

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