BROADBAND BOOST
THE UK’s biggest broadband and mobile companies have agreed to improve low-cost offers to help customers stay connected.
The bosses of BT, Openreach, Virgin Media O2, Vodafone, Three, TalkTalk and Sky made a raft of commitments to support vulnerable customers at a UK Government-led summit at Downing Street. Measures include allowing people struggling with their bills to switch to cheaper packages or agreeing manageable payment plans, exploring tariffs, improving existing deals and promoting them better.
Providers, with the help of the Government, are also to raise awareness of low-cost products to those on Universal Credit.