Case studies: What the clients say about ILAWS
JOHN BRYSON BONE ANDREWS, INVERNESS
John Bryson Bone Andrews has praised the “excellent” service he received from ILAWS after he and his wife, Helen, decided the time was right to have their Powers of Attorney drawn up.
John, of Inverness, said: “I’m 78 and my wife is 80 so I thought that given our ages we would try to make it as easy as possible for our two sons.”
In fact, it was a process that was much easier than John may have imagined. He said: “I phoned them up and a very nice rep came to the house, explained everything and answered all our questions - so we just went ahead with it.”
Helen suffers from a medical condition so it was also a relief to the couple that ILAWS was able to expedite their documentation.
John said: “The service was excellent. I would say to friends ‘We have done it and this is who we have done it by and we are happy’.”
SHONAGH ROULSTON, GLASGOW
Shonagh Roulston 51, of Hillington, Glasgow, was delighted by the Will-writing services offered by ILAWS.
She said: “I’d had two or three people around me who had passed away and there were issues over Wills, so that’s when I thought I should do it. I’d been toying with the idea for ages.”
Although Shonagh did have a Will, it was outdated. So she contacted the estate planning expert about having a Last Will & Testament document drawn up.
Tony, from ILAWS, visited Shonagh at home and took care and time to talk through the process.
She said: “It was straightforward and the staff were all lovely. Any questions I had were answered, they were great. I would recommend them - actually I already have.”