You dummies
Lindsey’s fury after receiving baby soothers with chew marks on them
A MUM was horrified after buying dummies for her toddler on Amazon – which turned up USED.
Lindsey Macrae, 30, was stunned when the items arrived covered in saliva and chewed.
She claims her two-year-old daughter Aria could have choked because one soother was so badly bitten there was a flap hanging off it.
Lindsey, from Glasgow, said: “I was utterly stunned. I felt so sick and horrified. They haven’t just been used once or twice – but for weeks and weeks and weeks. They were completely chewed and I could see spit bubbles in them.
“They smelled of another baby’s mouth. What if I hadn’t noticed and she’d put one in her mouth? She could have caught a bug or anything.
“One of them had a huge flap hanging off the teat that could have gone in her throat and choked her. I just can’t imagine how this could have happened.”
The furious stay-at-home mum phoned Amazon customer services numerous times until she got an answer.
The call handler apologised for the blunder, refunded the £6.85 which Lindsey paid for the used products and offered her a £5 credit on her account as way of compensation. But outraged Lindsey said that wasn’t good enough.
She explained: “The whole episode is absolutely shocking. They didn’t even try to explain or defend it. The call-handler just didn’t understand how serious this was. I’ve had a broken mop bucket arrive before, which is fine, you just get a new one. But this is completely different and potentially much more dangerous. This isn’t a mistake you can afford to make.”
Lindsey was eventually given a £25 gift token.
An Amazon spokesperson said: “We have apologised to the customer, refunded her for the product, and offered an additional gift card as a gesture of goodwill.”
this is not a mistake you can afford to be making LINDSEY MACRAE on dangers of amazon blunder