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It’s all about the moment
Franke Coffee Systems creates exceptional coffee experiences with its high-quality, fully automatic coffee machines, and shows just how important holistic customer experiences are with the customer services and innovative digital services on offer.
“We believe that coffee is about more than only machines and beans,” says Patrick A. Koller, chief marketing and digital innovation officer. That’s why Franke focuses on creating exceptional coffee experiences, puts special emphasis on consistent in-cup quality and offers customer service that impresses with global coverage, the possibility to service one’s machines from a distance and availability outside of normal working hours.
A broad product portfolio further offers clients suitable machine configurations for their individual needs. The latest product innovations are, for example, the new A300, which is a great entry model to the premium segment through its compact size, three basic models and its modular design.“We further launch a new premium concept with the Specialty Beverage Station (SB1200), which offers infinite beverage variety through iced coffee, cold brew and a milk capacity of up to 40 litres, ”explains Koller. The intelligent coffee extraction iQFlow™, which sets new standards in espresso extraction, and the development of taste profiles, further establishes Franke as an innovation leader in its area.
With Franke, clients can expect a partner that’s always by their side, while ensuring smooth operations and offering new design possibilities to meet ever-changing customer demands.