DON’T SUFFER IN SILENCE
As ministers consult on 10-year mental health plan, experts urge Asians…
SOUTH ASIAN mental health experts and survivors have urged the government to provide care specifically to meet their needs.
They warned that the Covid pandemic has highlighted the lack of “culturally appropriate and culturally sensitive” services, and people are “suffering in silence”. As part of its 10-year mental health strategy, the government is urging south Asian communities to let it know what they need.
However, one expert told Eastern Eye that it could all be for nothing and prove to be a “tick-box” exercise.
“It’s always a paper exercise. There is no action, there’s no follow-up and it’s like a tick box, we’ve done this paper, so we’re okay now,” said Angela Kandola, mental health expert and the former chief executive of 25-years of the now defunct Nottingham-based charity, Awaaz.
“We’ve had this issue for over 25 years, and when Awaaz was in place, we used to advocate on their behalf. We got the services our users required.
“But now, there’s no discussion about the needs of BAME [Black and Asian minority ethnic] people.
“There’s no discussion about what south Asian communities need. Nothing at all. Nobody cares, nobody even discusses it, nobody mentions it.”
The charity closed during the pandemic because it was competing against mainstream organisations who promised funding commissioners that they could provide appropriate care for non-white users.
“The commissioners gave them the funding to deliver the service to all communities,” Kandola explained.
“But all they were doing was signposting service users to Awaaz, and we had no funding to support them.
“We did approach these mainstream services and say to them, ‘look, we want to work in partnership with you, but we need a bit of money to do that, to have a post in place.’
“They’ve continued to say they don’t have the funding, even though they did. They sent the users to us because they couldn’t understand their cultural and religious needs, and they couldn’t provide a service in the users’ mother tongue language. Awaaz closed down in 2020 after years of struggling to get that funding because of what was happening.”
The minister for mental health, Gillian Keegan, told this newspaper that she was sorry to hear that this had happened. But she wanted south Asians to tell her department exactly what they required.
This was not a box-ticking exercise, she said, and the minister promised that her government would listen. “We do need more people advocating particularly for those voices that we don’t hear as much of and that’s why we’re very, very keen to hear from Asian voices,” Keegan told Eastern Eye.
“There’s a very small number so far who have replied to this consultation. We really want to hear those voices and share those experiences.
“What we need to do is to make sure that we can adapt to make sure that we support those people in the way that they need support. Putting people at the heart of mental health services is going to help.
“Putting integrated care boards at a location level should be easier for smaller groups to have those conversations as well as offering something different here.”
Campaigners and experts said one of the biggest problems with mainstream services is that they simply do not understand what it is like living in south Asian communities. They explained that their groups kept mental health challenges a secret, afraid of the shame, stigma and name-calling if they were to reveal they had problems.
Sandeep Saib had issues with mental health since childhood. She would later be diagnosed with anorexia, body dysmorphic disorder and obsessive compulsive disorder (OCD). The NHS put her on a seven-month waiting list for counselling. In August 2014, aged 25, she tried to take her life. Today, she is a mental health champion and advocate for the charity, Mind.
“Looking back on it, trying to find ways of improving the support out there for people like us, for the Asian communities, all three of them were white, Caucasian males and females,” she said.
“It would have been great to have somebody from an Asian background purely because of identity purposes, knowing more about who I am as a person, and we’re on the same wavelength, as well. That’s something that in hindsight, I would have loved.
“There’s been so much more development in the past two years, there’s been more Asian therapists now, championing the voices of Asian people that are suffering in silence. It was just a shame it wasn’t there for me when I was struggling in silence.”
After she tried to end her life, Sandeep had to get private mental health treatment.
She would wait a further four weeks before the NHS offered her an appointment.
The charity she represents is now urging the government to fund drop in hubs, where anyone who needs help can get support without an appointment or referral. “Young people are still left facing an agonising wait in a system that cannot keep up with demand and the UK government’s response so far has just not been good enough,” Gemma Byrne, policy and campaigns manager for Mind, told Eastern Eye. “Right now, our mental health system is stacked against racialised communities.
“People from these communities are more likely to experience a mental health problem but less likely to receive the help they need.
“We know that racism in wider society, as well as within mental health services, can have a devastating impact on people’s mental health.
“Mainstream statutory mental health services are often not tailored to the needs and experiences of people from different racialised communities, leading to higher attrition rates and lower recovery rates – which is why we need to see is more investment in culturally specific and appropriate services.”
Keegan agreed people of colour needed better support. “There’s no intention, obviously, to be racist in any of our institutions, but I think there is something to be said for making sure that the services are culturally appropriate,” she said. “We know that cultural advocacy has made a big difference in certain communities, which makes sense.
“These are very difficult things to talk about, very difficult things to navigate, and having somebody who understands you and your culture and your background and can help translate into what can be quite complex service needs. To get anything done in business, in politics, you have to evaluate it, you have to show the evidence that it’s working.
“But it does seem that some of the early work in that way, hopefully, should massively improve how the services feel to people when they try and engage with them.
“That’s the most important thing. If you feel vulnerable when you have mental health needs, and if you don’t feel comfortable when you approach the service, then that’s not going to help you get the support that you need.”
Advocate Sandeep Saib said the big challenge facing south Asians is that they will not talk about their illness, especially in wider society.
She said it had taken the Covid pandemic to demonstrate that it was acceptable to admit we have mental health problems. “Pre-pandemic, it was hardly talked about, we need to keep up that conversation,” she said. “We need to ensure that we work collaboratively at all levels, locally, regionally and nationally. We need the minister’s support. We need the government’s support.
“It’s a lot to do with co-production, so by doing that we’re making ripples, but we need to be making waves. Someone is thinking of ending their life every 90 seconds, and the window is getting shorter.”
Since Awaaz shut its doors in 2020, Angela Kandola became a Nottingham City Councillor fighting for greater resources for people of colour struggling with their mental health. “I received an email yesterday from a resident in my ward, who is asking for support because his wife has got a referral saying that is going to take up to within eight weeks for them to receive an appointment.
“Now, this is a man in his 60s and he has got severe heart problems, he’s got no one else to care for his wife, it’s just him and he’s struggling. “I had another case couple weeks ago with a lady. “She’s been diagnosed with schizophrenia. She has not left the house for 30 years.
“Her mother is a main carer who’s in her 90s, and she’s lashing out at her mother, when she gets angry.
“She’s partially blind. She’s not even been given the basic aids to help her, such as a white stick.
“So, I’d like social services to reassess this family, and the only reason that I could get that push through is because I’m a councillor.
So, what would happen if services do not improve? “We’ll be going back to the 1960s and 1970s where people we diagnose in primary care will just end up having severe mental health problems without culturally appropriate support,” Kandola warned. “Referral rates will go higher, it’ll be a lot more for mainstream services, but they still will not be able to deliver a competent service, let alone a culturally appropriate service. Expect a pandemic of mental health problems.”
■ The government’s call for evidence call be found here https://www.gov.uk/government/consultations/mental-health-and-wellbeing-plan-discussion-paper-and-call-for-evidence. It ends on July 5, 2022. Eastern Eye has sent details to government.