Edinburgh Evening News

OK if a robot pays my bills – even if it can’t recognise a motorcycle

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Although I am on the other side of the world, bills back home still need to be paid. In the past, this would have been something of a logistical nightmare. I would have had to get somebody in Edinburgh to open my post, and phone me to tell me the amount due. I would then have to go to a local bank and make an internatio­nal payment over the

Thanks to modern technology, I am now able to pay my electricit­y bill just as easily as if I were at home. In other words, with a great deal of difficulty. I got an email from Scottish Power the other day to inform me that my latest payment is due.

In that email was a link to log into my account, using my username, password and postcode.

Once I had logged into my account, I was then told that I would receive an email to verify that I was the account holder.

So I then had to go back to my email to follow a link to log back into my Scottish Power account to prove that I was the bone fide account holder.

I then had to tick a box confirming that I was definitely not a robot.

To prove this, I had to look at a number of images, and click on each one with a picture of a motorcycle.

Surely it’s only a matter of time before some hacker invents a robot that can tell which pictures have motorcycle­s in them.

Anyway, what is the point of all this needless security? If someone were to hack into my Scottish Power account, all they would be able to do would be to pay my electricit­y bill for me. In which case, please hack away.

Instead I have been sent around in circles having to log on multiple times. To prove I am who I say I am, I have to click on a number of pictures containing some randomly-selected items.

The irony in all of this, of course, is that it’s actually a robot that is asking me to prove that I am not a robot. Actually, I wouldn’t mind if a robot did pay my electricit­y bill. Even if it couldn’t recognise a motorcycle if it saw one.

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