RBS to close 18 branches – three in Edinburgh
Nicholson Street will be greatly missed. Any time I have been in that branch it has been fairly busy and I have had to wait. The staff are very helpful and couldn’t do enough for the customers. Not everyone has online banking, or wants to have it. Customers prefer a personal touch when doing their banking
Jenny Lee
It is now National Westminster of course and I fear this is just a start. They have already closed many branches and I think it never stops largely because we are too stupid to shout ENOUGH!
Morrison Young
So much for a bank must be within 3 miles, think that only leaves the west end and Corstorphine left
Frances Mckendrick
What about people who cannot engage with technology or for safe guarding issues use cards what are they to do? The two RBS banks that will be left in Edinburgh are not local to everyone
Yvonne Deans
If the government still has a share of ownership they should be stopping this
Beverly Crow
Now, for me, in my seventies, to go to a branch, as l don't drive, l have to take two buses to go to either of them
Tricia Forbes
Not everyone wants to use digital banking. Wait until there’s a major internet breakdown, then what?
Rhona Stewart Cameron
Oh my god there's hardly any in Edinburgh as it is, the Bernard Street one is just getting a lift installed as well, thought that one would have been kept!
Grace Cunningham
It’s ridiculous, Bathgate, that’s about the last one in West Lothian
Bob Baird
They moved us from Colinton then Corstophine then Bruntsfield – where next? Jean Sandra Miller
It’s just a load of nonsense from the banks, wrapped up in the lie that closures are being done to provide better services. Santander for example, has one branch left in the whole of Edinburgh. Online banking and telephone banking is all very well – if you’re competant with technology, and don’t mind waiting 45 minutes to speak to a human on the telephone – but nothing is as good as being able to see someone face to face when you have a problem. Banks are a business, and that business is making money. Cutting costs by closing branches, in no way improves customer service, no matter what the banks say to convince us otherwise. Why can’t they be honest, and admit that closures are all about cutting costs and increasing profits. Money lenders in the Temple springs to mind with all the charges they increasingly hit customers with. It’s time for us all to stand up and, if required, take our custom elsewhere, where the old fashioned values of service, face to face contact and easy access to a local branch are provided
Peter Livingstone
It’s a disgrace… not everybody does online banking and a lot of the older generation do not trust this method. This will mean you will have to go all the way to Edinburgh or Livingston to speak to someone bank related
Susan Elizabeth Ripley
Private business saved by the taxpayer and now they are back on their feet kick us in the teeth
Gordon Macdonald