Cel­e­brat­ing qual­ity and em­brac­ing some good news

Tony Abel of Abel Homes says lo­cal house builders are set­ting the stan­dard when it comes to qual­ity

EDP Norfolk - - PROMOTION -

The me­dia will al­ways pay more at­ten­tion when things go wrong - any news­pa­per edi­tor will tell you that catas­tro­phe and dis­as­ter on the front page are al­ways good for sales.

That is why, in the hous­ing sec­tor, it is al­ways sto­ries about prices crash­ing, rogue land­lords and prob­lems with builders which make the head­lines. These are news­wor­thy pre­cisely be­cause they are by and large the ex­cep­tions, but it is easy to be lulled into think­ing that the whole world is go­ing to ruin.

So it was a de­light re­cently to at­tend an event which cel­e­brated all that is good about our pro­fes­sion. The ‘Seal of Ex­cel­lence’ Awards are run by the Na­tional House Builders Con­fed­er­a­tion (NHBC), and it ex­ists to shine the spot­light on the ded­i­cated men and women who run hous­ing con­struc­tion sites across the UK.

The oc­ca­sion was made that much more en­joy­able for us when Tim Wals­ing­ham, se­nior site man­ager at Abel Homes’ Swan’s Nest site in Swaffham, brought home one of the cov­eted awards; this af­ter Tim and his col­league Danny Pin­ner, who man­ages our Wal­nut Tree Fields site at Mat­tishall, re­ceived cov­eted ‘Pride in the Job Awards’ from the same or­gan­i­sa­tion.

New homes are be­ing built to a higher stan­dard to­day than ever be­fore, driven by a com­bi­na­tion of ad­vances in tech­nol­ogy, higher pur­chaser ex­pec­ta­tions, and the strictest ever build­ing reg­u­la­tions. Your new home to­day will be more en­er­gy­ef­fi­cient, smarter, bet­ter built us­ing im­proved ma­te­ri­als, and more tech-ready than in any pre­vi­ous era.

How­ever build­ing reg­u­la­tions, de­spite be­com­ing ever more de­mand­ing, should only be the min­i­mum stan­dard for qual­ity, and as the NHBC awards showed, there are some of us who re­gard those reg­u­la­tions not as the tar­get stan­dard, but rather as a min­i­mum stan­dard on which to im­prove.

It’s not just about the fab­ric of the house it­self, which is where the reg­u­la­tions are fo­cussed. It’s also about qual­ity in de­sign both of the home and the devel­op­ment as a whole; it’s about ser­vice and cus­tomer care; and it’s about the level of ‘live­abil­ity’ de­liv­ered by each in­di­vid­ual house builder.

It’s lovely for your ef­forts to be recog­nised with an award from a re­spected na­tional or­gan­i­sa­tion, but ul­ti­mately the prize that re­ally counts is the rep­u­ta­tion you earn over time amongst house buy­ers – and we’re proud to be a lo­cal house builder with a great rep­u­ta­tion.

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