It’s just like coming home…
There’s a delightful story behind the soon-to-open Dell House Residential Care Home in Beccles, and owners Sally Crawford and Robert Blackham can’t wait to welcome its first residents
The brother and sister owners are directors of their family business, Cygnet Care, which bought the care home on the site at Beccles about three years ago.
“That care home, The Dell, was where Sally first started her career in care, as a carer, about 30 years ago,” said Robert.
“Little did she know then that she would be back 30 years later to rebuild it,” he said.
The new and purpose-built Dell House will be able to accommodate 60 residents and has beautiful views over the Waveney Valley one side and over the playing fields of Sir John Leman High School the other.
“The Waveney Valley views are beautiful The views are wonderful and to be able to hear children playing and shouting, and see them running around having fun is really lovely,” said Robert.
When completely rebuilding Dell House, architect Tom Ground has emphasised its stunning location with large, low-down windows so people sitting, or standing, can enjoy the views. The views from the first floor terraces are particularly impressive. “It is a cracking location,” he said. Dell House is the fourth care home to join the Cygnet Care family, which has care homes in Poringland, Earsham and Blofield, all within 30 minutes of the main office, which ensures the managers of each home can be well supported and the service is not run from ‘arm’s length’.
“beautiful views over the Waveney Valley”
Cygnet Care is a family-run business set up by Sally and Robert’s father, Malcolm Blackham. He sadly passed away in October, but had enjoyed seeing the transformation of Dell House and was very proud of the progression that the company was taking.
As a purpose-built care home, Dell House is perfectly suited to the needs of the residents, with easy access from ground floor bedrooms to the extensive garden and to the terraces from the first floor.
“Dell House is a lovely environment in which to live, built to focus on small-group living, with four distinct areas to provide levels of care suited to each individual resident,” said Robert.
It has a café, cinema, activities room, wellness room, hair salon, family room and large garden which includes walkways and raised flower beds in a gardening area. This can be booked for occasions such as birthdays and parties, so residents can enjoy more private special events with their friends and relatives.
Frances Friday, who has been busy recruiting a caring team of staff to join Dell House, epitomises the company’s ‘grow your own’ culture. Having started as a kitchen assistant, some 20 years ago, she has progressed through the roles and is now Cygnet Care’s Operations Manager, overseeing all four homes. Frances explained: “Having a compassionate, welltrained team is crucial to the success of our service.”
The Cygnet Care ethos is to offer an environment and quality of life most appropriate to each individual resident, thus allowing residents to live as full and active a life as possible. There are plenty of activities to join in with and round-the-clock support from a caring team for residents and their families.
Dell House also has three lodges within the grounds which are ideal for couples who may not want residential care but would appreciate the services of Dell House.
Robert and Sally are inviting everyone who would be interested in seeing this brand new care home and meeting the team - who are specialists in residential and dementia care - to get in touch. “We are immensely proud of our team and what we are able to provide,” added Robert.
Dell house opens its door in March this year.
Frances Friday, Robert Blackham and Sally Crawford.