OUTSTANDING FRONT OF HOUSE
Sponsored by Norwich Accountancy Services
Judges in this category will be looking for the level of front of house provision that makes a truly enjoyable visit to the restaurant, hotel, cafe or pub. Understanding and anticipating customers’ needs, good knowledge of menus, dishes, provenance of ingredients and of drink matching will be expected and a personable approach that complements the establishment and really enhances the visit will be sought. This category seeks to recognise an often overlooked yet extremely important sector of the hospitality industry, and nominations will be accepted for teams or individuals.