NOR­WICH AC­COUN­TANCY SER­VICES

EDP Norfolk - - FOOD & DRINK -

Spon­sor: Out­stand­ing Front of House

“Nor­wich Ac­coun­tancy Ser­vices are proud to spon­sor this award be­cause we be­lieve great cus­tomer ser­vice is es­sen­tial to a suc­cess­ful busi­ness. We know first hand that great cus­tomer ser­vice en­sures re­peat cus­tom. Front of house teams are usu­ally the first point of con­tact for a cus­tomer so get­ting it right ev­ery time requires ex­cel­lent lead­er­ship and co­he­sive teamwork. The win­ner of this award has shown great pas­sion in ex­ceed­ing their cus­tomer’s ex­pec­ta­tions. They en­sure their cus­tomers are treated with the up­most pro­fes­sion­al­ism and en­sure their res­tau­rant is both invit­ing and wel­com­ing. With cus­tomers ex­pec­ta­tions ris­ing with each year front of house teams have to de­velop and hone their skills con­tin­u­ally. We fully un­der­stand the hard work, de­ter­mi­na­tion, com­mit­ment and skill re­quired to win this award.”

Jonathan Hook, direc­tor

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